What materials are your jewelry pieces made from?
We use high-quality materials including sterling silver, gold plating, stainless steel, and gemstones. Each product page includes specific details.
Are your products hypoallergenic?
Yes, most of our jewelry is hypoallergenic and safe for sensitive skin. Please check the product description for material info.
Do you offer free shipping?
Yes, we offer free standard shipping on all precious orders
How long will it take to receive my order?
Orders are usually processed within 1–2 business days and delivered within 5–10 business days depending on your location.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor delivery progress.
What should I do if I receive a damaged item?
We’re so sorry! Please contact us within 48 hours of receiving the item with a photo, and we’ll make it right.
How do I take care of my jewelry?
Avoid water, sweat, and harsh chemicals. Store your pieces in a dry place and clean with a soft cloth to maintain their shine.